Question 1

Why is your pricing so low?

Accepted Answer

$49 a month is the core: missed-call text-back, an AI that answers and books, and one inbox, set up for you. Extras like text campaigns are optional add-ons. Our overhead is tight and we want you to stay for years, not months.

Question 2

Do I need to change my phone number?

Accepted Answer

No. The whole thing works with your existing business number. Nothing changes for your customers: they call the same number they always have, and the answering service covers the calls you can't pick up.

Question 3

What does the answering service actually do?

Accepted Answer

When you miss a call, it texts the caller back within ~10 seconds: "Sorry we missed your call, [your business] here. What can we help with?" It finds out exactly what they need, and then, if you let it, books the job straight onto your calendar. Prefer to close them yourself? It hands you a ready-to-call lead instead, so you never lose them to the next contractor on Google.

Question 4

Is it a robot?

Accepted Answer

Nobody talks to a robot. It's all text, the same back-and-forth your customers already do all day, and it answers in plain English instead of making them press 1 for service. Yes, it's AI writing the texts, and we'll tell anyone who asks. What it replaces isn't a receptionist, it's voicemail.

Question 5

How fast can I start?

Accepted Answer

Fill out one form. We register your business texting, get your local number and teach the AI your jobs. You're live in 7 to 10 days.

Question 6

Is there a contract or setup fee?

Accepted Answer

Neither. $0 setup, no contract. You pay nothing until it books your first job, then it's $49/mo flat, whatever it books. If it books no job in your first 30 days live, you owe $0 and it shuts off. Cancel anytime, from your Runlit account or by email.

Question 7

What if it doesn't book me a job?

Accepted Answer

Then you don't pay. A booked job is a calendar booking Runlit makes from a new conversation, or a lead you mark as won. If it books none in your first 30 days live, you owe $0 and it shuts off. The conditions are on the pricing page.

Question 8

What does it ask me?

Accepted Answer

Only real decisions: confirm a booking, approve a discount, take over a conversation. Everything else it handles and tells you after, in one text.

Question 9

Do I need to learn new software?

Accepted Answer

No. We run everything for you. If you want to check leads from your phone, we'll show you how in 5 minutes.

Question 10

What happens if I cancel?

Accepted Answer

No penalty, no contract, no drama. Cancel from your Runlit account or by email and we turn it off. Keep your number, your customers, and your Google reviews.

People + AI =Never Miss Another Lead

It rings you first. Then Runlit takes over.

One form. We do the rest.

Fill one form

We set it all up

You're live

9:41 pm. You're off the clock. Runlit isn't.

$49/mo.
That's the core.

Questions contractors actually ask us.

People + AI.
Set it. Runlit.